Tuesday 13:20 - 14:10
Usability is fashionable now, but how do you get some for your product? Learn the lightweight techniques that are used by Lean Startups, Agile teams and many time-crunched organizations.
• Quickly and cheaply find some users to watch
• Interpret what they tell you without bias. Get to the root of their problems
• Share your observations in a way that the whole team can understand
• Tools to move from observation to design – design charrettes, paper prototypes
• Tools to move from design to code – data driven development
Keywords: Usability techniques, User Centered Design, HCI, Interaction Design, user observation, experience map, design charrette, paper prototyping, user testing, data-driven development.
Target audience: Any product team member with an interest in making their users happy. Equally applicable to developers and product managers. No prior usability experience assumed.
Chris Nodder is an established usability expert with 18 years industry experience in designing and evaluating systems that are efficient, effective and satisfying for their intended audience.
He is the founder of Chris Nodder Consulting LLC, offering user centered design, strategy consultation, evaluation and training services to large organizations and venture backed businesses.
Previously, Chris was a Director with Nielsen Norman Group for five years. He conducted original research, created training sessions and workshops, presented at over thirty NN/g conferences and worked with companies across Europe and the Americas. His research has included, among other topics, how user experience fits into Agile projects.
Before joining NN/g, Chris worked as a senior user researcher at Microsoft Corp for seven years. Among his many products, he was responsible for the user experience for XP Service Pack 2, a major upgrade to Windows XP (documented in the book "Security and Usability”).
Chris is also active in the Balanced Teams movement where they are creating a repository of resources for successful multidisciplinary product development teams.
Evil by Design: http://www.evilbydesign.info
Balanced Teams: http://www.balancedteams.org
Report on UX in agile projects: http://www.nngroup.com/reports/agile/