GOTO is a vendor independent international software development conference with more that 90 top speaker and 1300 attendees. The conference cover topics such as .Net, Java, Open Source, Agile, Architecture and Design, Web, Cloud, New Languages and Processes

Janne Jul Jensen, Interaction Designer and Usability Specialist

Janne Jul Jensen

Biography: Janne Jul Jensen

Janne Jul Jensen is Senior Interaction Designer with Trifork A/S. She specialises in usability and interaction design, and applies her expertise primarily to the mobile app projects within Trifork, such as apps for Danske Bank, Radiometer A/S, Roskilde Festival, Lemvigh-Müller, KMD and DSB. She is a sought after speaker by educational institutions, conferences, the public sector and companies. She also gives courses internally and externally on her topics of expertise and is the founder a user group on Design & Usability (, where peers can meet and learn from each other.

Previously she was a researcher at Aalborg University for seven years, successfully collaborating nationally and internationally with academia and privately held companies on a number of projects, resulting in a number of publications. Furthermore, she has reviewed for conferences and journals and co-organized smaller conferences. Apart from her research, she has taught HCI to undergraduate and graduate students and supervised student projects on these topics. She earned her Ph.D. degree in 2009 and a M.Sc. in Software Engineering in 2003, both from Aalborg University.

Twitter: @jjjtrifork
Ph.D. thesis

Presentation: UX in an Agile Process – When the Real World Comes Knocking

Time: Tuesday 12:10 - 13:00 / Location: French

Originally, the field of usability and interaction design was slow, cumbersome and costly. These were some of the reasons that it was not adopted very fast among practitioners. However, recent years a lot of the methods and techniques have been adapted to better fit the fast moving development processes that are predominant in software companies today. But what do you do when you can't include users because of NDAs? How do you handle the fierce security demands, that are part of your project? Does your customer really know their users, or do they only think they do? And when you have a deadline, how do you avoid UI slowing your progress? This talk is a case story of how UX was included in the agile development process that resulted in the first Danish mobile bank app: Danske Banks mobile banking app.

Workshop: The Psychological and Cognitive Mechanisms behind Good User Experience

Time: Thursday 09:00 - 16:00 / Location: Training Room 5

The focus in user experience is often on guidelines, do's and dont's etc., because if these guidelines are broken, the user has difficulties using the system. But usually the explanation stops there and it is rarely discussed, WHY breaking these guidelines makes it hard for the user. Why are some things just so darn hard for the user? What exactly is it, that makes it so hard?

This training will go into the psychological theories and explanations, that lie behind the difficulties, the user experiences, when guidelines are broken. By understanding these psychological explanations, we in turn become better at understanding what to strive for and what to avoid, when designing interfaces, because we understand why.

The training will include learning about the following theories:

  • Usability definitions
  • Usability guidelines
  • Miller's Law
  • Fitts's Law
  • Gestalt Principles
  • Affordance
  • Short term memory

The training does not hold any requirements from the participants, apart from fluent English and an interest in the topic of usability.