Benjamin Mitchell, TweetSystems Thinking, Lean and Kanban for Software Product Development

Biography: Benjamin Mitchell

I work with leading software product development organisations to assist them to become more effective at achieving their business goals. I do this through helping senior leaders and teams focus on building and validating what the right products are by understanding customer demand and using iterative development approaches. I accelerate learning in organisations by helping them develop productive communication skills that allow them to make better quality decisions.

I have practical real-world experience delivering software projects with exceptional results based on practical, implementable advice. I am a highly-rated international speaker on applying innovative approaches, such as Kanban, to software development. Based in London, I work with clients as a speaker, executive coach or team consultant.

Presentation: TweetHow Would You Say That? Conversations for Double Loop Learning with Kanban

Track: Lean and Kanban case studies / Time: Monday 16:50 - 17:50 / Location: Room 102 / 103

Critical to the success of teams using Kanban is how to actually hold effective conversations about what Kanban is visualising. Many teams and organisations can find it difficult to discuss this information, especially if it goes against their core beliefs or leads them to feel embarrassed or threatened.

This talk will illustrate situations faced when helping teams adopt Kanban and give examples of how to handle these conversations productively; dealing with bottlenecks that are visualised between different functions, what to do when work in progress (WIP) limits are hit, how handle situations where explicit policies (such as code review) aren't followed.

The talk will illustrate practical guidance on how to have conversations in a way that allows all participants an opportunity to change both the way they think and act (double loop learning) in order to achieve evolutionary change.