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Ben Rockwood, Directory of Cloud Operations, Joyent

Ben Rockwood

Biography: Ben Rockwood

Ben is currently the Director of Cloud Operations at Joyent, a public cloud provider based in San Francisco, CA. He is heavily involved in the study of operations and its adaptation to modern internet based businesses.

Presentation: Obstacles And Patterns To Maximize Flow In IT Operations

Track: Lean IT Enterprise / Time: Tuesday 10:20 - 11:10 / Location: Lille Sal, Musikhuset

In this talk, I will describe the challenges of ensuring the fast flow of development features of the Joyent cloud infrastructure, while preserving stability, reliability and security.  I will describe the operational and business operational, architectural and deployment challenges, as well as the techniques we’ve developed to plan and execute.  I’ll describe how we interact with the engineering organization, the processes we rely upon internally, how we prioritize our work, how we create weekly production schedules, the tools we rely upon, and the outcomes we’ve been able to generate (e.g., increased stability, deployability, faster flow of deploys, better releases, and more satisfied customers).