Gene Kim, TweetFounder and CTO of Tripwire

Biography: Gene Kim

Gene Kim is a multiple award winning CTO, researcher and author. He was founder and CTO of Tripwire, which commercialized the open source software he wrote in 1992 with Dr. Gene Spafford at Purdue University. He is the author of “The Visible Ops Handbook,” and “The Security Visible Ops Handbook,” which has sold over 200K copies to date. Gene is also the author of The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win.

Gene’s area of passion is helping companies build super-tribes where Development, IT Operations, Product and Project Management and Information Security simultaneously maximize throughput of features from “code complete” to “in production,” without causing chaos and disruption to the IT environment. He’s helped some of the largest Internet properties, such as Microsoft, Yahoo!, AOL and Microsoft companies he’s worked with Microsoft. He loves finding and fixing bottlenecks which impede and frustrate the entire organization, enabling management from each tribe to achieve the greater organizational goals.

Presentation: TweetObstacles And Patterns To Maximize Flow In IT Operations

Track: Lean IT Enterprise / Time: Tuesday 10:20 - 11:10 / Location: Lille Sal, Musikhuset

In this talk, I will describe the challenges of ensuring the fast flow of development features of the Joyent cloud infrastructure, while preserving stability, reliability and security. I will describe the operational and business operational, architectural and deployment challenges, as well as the techniques we’ve developed to plan and execute. I’ll describe how we interact with the engineering organization, the processes we rely upon internally, how we prioritize our work, how we create weekly production schedules, the tools we rely upon, and the outcomes we’ve been able to generate (e.g., increased stability, deployability, faster flow of deploys, better releases, and more satisfied customers).

Presentation: TweetDevOps Culture And Practices To Create Flow

Track: Lean IT Enterprise / Time: Tuesday 11:30 - 12:20 / Location: Lille Sal, Musikhuset

Delighting customers by creating the fast flow of features into production may rely more on repetition and habits than we ever thought. In this talk, we create an isomorphic mapping between plant floor engineering and operations (the birthplace of Lean), and then derive the behaviors, rituals and processes that are essential to fast flow in software development. Some practices you’ll have heard of (e.g., continuous integration and delivery, TDD, etc.), and but some will be surprising and novel (e.g., the Improvement Kata). We’ll show how these practices are all interrelated, and how to institute them to create a culture of continuous learning leading to happy users, fast flow and fulfilled practitioners.

Workshop: Our Top Techniques To Get Broken Organizations Over The Tipping Point Tweet

Track: Training / Time: Thursday 09:00 - 16:00 / Location: Uni 4

Practitioners are often frustrated that they can’t their organizations to change their behaviors, despite executives proclaiming they want better, faster and more. Like dieting, changing individual and organizational behaviour is the most important, and yet also the most difficult thing to fix.

In this tutorial, Gene and Jez will show the techniques they have found effective in enabling organizations to have their “a-ha” moment - and then follow through. We’ll help you understand how to grow a DevOps culture, implement continuous delivery, and build products using lean startup principles.

We'll present patterns derived from Lean, Agile and Theory of Constraints that enable making cultural, process, and architectural changes incrementally, while transparently creating value that everyone will appreciate. We'll provide real-world examples from organizations that have made this change. We'll discuss how to deal with thorny issues such as governance and budgeting. And we'll show you the tools you can use straight away to start making things better.

This tutorial is aimed at practitioners who want to kick-start change in their organization. There’s no hands-on-keyboards, and we won’t spend much time discussing the toolchain, and the tutorial is suitable for developers, sysadmins, testers, managers, product owners and anybody else interested in concrete techniques to make things better.